Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of ReferPro services ("Service" or "Services"), and any information, text, graphics, or other materials uploaded, downloaded, or appearing on the Services (collectively referred to as "Content"). By accessing or using the Services, you agree to be bound by these Terms.

2. Account Registration and Use

You must register for an account and provide certain information about yourself to use the Services. You are responsible for maintaining the confidentiality of your account password and for all activities that occur in connection with your account.

3. Payment, Renewal, and Cancellation

3.1 Payment

You agree to pay all fees or charges to your account based on ReferPro's fees, charges, and billing terms in effect as shown on the payment page. You are responsible for paying any taxes that the government may impose on your transactions.

3.2 Renewal

Your subscription to the Services will automatically renew at the end of the subscription period, unless you cancel your subscription 30 days before the end of the current subscription period.

3.3 Cancellation Policy

To initiate the cancellation of your subscription after the 1 year agreement, you must first send an email to cancel@referpro.co expressing your desire to cancel. Upon receiving your email, we will provide you with a cancellation form that must be completed and submitted to us.

Cancellation Process Steps:

  • Email Request: Send an email to cancel@referpro.co to express your intention to cancel your subscription. Please include your full name, account username, and any relevant contact information associated with your account.

  • Cancellation Form: After we receive your email, we will send you a cancellation form. This form is designed to gather necessary information for processing your cancellation and to understand your reasons for leaving, which will help us improve our service.

  • Form Submission Deadline: You must complete and submit the cancellation form at least 7 days prior to the start of your next billing cycle. This timeframe is crucial to ensure your subscription is canceled before the next billing cycle begins.

  • Confirmation: Once we have received your completed cancellation form, we will process your cancellation request and send you an email confirmation. Please keep this confirmation for your records.

Important Notes:

  • Failing to complete and submit the cancellation form within the specified timeframe will result in the continuation of your subscription and charges for the next billing cycle.

  • It is your responsibility to ensure that the cancellation form is submitted on time if you wish to avoid further charges.

3.4 No Refunds

Payments are non-refundable, and there are no refunds or credits for partially used periods, except as required by law or as otherwise specifically permitted in these Terms.

4. Limitation of Liability

In no event will ReferPro, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content. In no event shall ReferPro's aggregate liability for all claims related to the Services exceed one thousand U.S. dollars (USD $1,000).

5. We reserve the right to respond to any inbound text messages, emails, or other communications, which may include interactions facilitated by AI chatbots. The primary purpose of these responses is to verify referral data provided by customers through their referral link, or communicated via text message, email, or phone call.

6. Compliance

  • (a) Customers, members, users, and visitors of ReferPro hereby represent and warrant that you will at all times remain solely responsible for ensuring that you comply with all privacy, data protection and anti-spam laws applicable to your retention and use of any and all visitor information or content collected through the services, sent via the services or otherwise, including but not limited to the federal trade commissions telemarketing sales rule, the telephone consumer protection act of 1991, the health insurance portability and accountability affiliates, officers, agents, and employees, harmless from all claims, actions, proceedings, demands, damages, losses, costs, and expenses (including reasonable legal fees), incurred in connection with any content submitted, posted, transmitted or made available by you through the services and/or any violation by you of these terms of service.

  • (b) If you are a visitor, you hereby waive any claim you may now have or may have at any time in the future against ReferPro regarding your use of the services, or any use of your content, including your personal information, by any member and you hereby acknowledge that ReferPro is not and will not be responsible in any way or under any theory of law for any such action of any member.

  • (c) Client also warrants and represents that: (a) Client has sole ownership of any Client Data it provides to ReferPro, or otherwise has legal rights to provide such Client Data, and Client Data and ReferPro’s use thereof will not violate third-party rights, including intellectual property, privacy and publicity rights; (b) ReferPro’s possession and/or use of the Client Data on Client’s behalf in connection with the Services, as contemplated hereunder, will not violate any contract, statute, or regulation; (c) any Client Data Client and/or Client’s authorized representative(s) submit for publication on an online review or ratings website as a provider of goods or services will be true and accurate, and will only concern Client or the goods and/or services that Client provides; (d) Client is authorized to provide ReferPro with any Customer, Client or Authorized User information it provides in connection with the Services, including any personally identifying information; and (e) Client and/or Client’s authorized representative(s) will only use the Services for interaction with actual Customers. If Client receives any take-down requests or infringement notices related to Client Data or its use of Third-Party Products, it will promptly stop using these items with the Services and notify ReferPro immediately. Additionally, if an integration is included in the Services Client orders, Client grants ReferPro the right to access Client’s Information or CRM system directly or through a third-party service for the purposes of fulfilling ReferPro’s obligations under this Agreement, and Client warrants that Client is not restricted by law or applicable agreement from granting ReferPro such right. ReferPro will not be held liable for any consequences of false and/or inaccurate content published to an online review or ratings website through ReferPro by Client or its Authorized Users.

  • (d) Client understands and agrees that the Services are intended to allow Client to send electronic communication, including but not limited to text messages, only to Client’s own current Customers who have consented to the receipt of such communications and are provided with necessary notices in accordance with applicable law and regulations. Accordingly, Client will for the duration of the Subscription Term: (a) provide all required disclosures to Customers and obtain all required consents and/or authorizations from Customers, based on applicable laws, prior to utilizing the Services; and (b) obtain all necessary rights, releases and consents to allow Client Data to be collected, used and disclosed in the manner contemplated by this Agreement and to grant ReferPro the rights herein. Client agrees and acknowledges that Client is solely responsible for its compliance with applicable law and regulations and shall not rely on the Services for any such compliance. Use of the Services does not guarantee compliance with applicable law or regulation and ReferPro expressly disclaims any liability for Client’s non-compliance. ReferPro reserves the right to suspend or terminate Client’s access to the Services or the messaging feature if ReferPro believes, in its discretion, that Client has violated this.

7. General Terms

These Terms constitute the entire agreement between you and ReferPro and govern your use of the Services, superseding any prior agreements between you and ReferPro. The Terms and the relationship between you and ReferPro shall be governed by the laws of Utah, United States without regard to its conflict of law provisions.


Privacy Policy

At ReferPro, Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us when opting into our SMS referral program.

Information Collection

When you opt into our SMS referral program, we collect your name, phone number, and optionally your email address and address. We do not collect any additional personal information without your consent.

Use of Information

We use the information you provide solely for the purpose of sending you SMS messages related to referral programs from local businesses. Your information will not be used for any other purpose without your consent.

Information Sharing

ReferPro, Inc. does not sell, trade, or rent your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your information at any time by opting out of the SMS referral program.

Children’s Privacy

Our SMS referral program is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us to have it removed.

Changes to Privacy Policy

ReferPro, Inc. reserves the right to update or change this Privacy Policy at any time. Any revisions will be effective immediately upon posting on our website.

Contact Us

If you have any questions about the Privacy Policy, please contact us at office@referpro.co.

End-User Terms and Conditions

Please read these terms and conditions ("Terms", "Terms and Conditions") carefully before opting into our SMS referral program provided by ReferPro, Inc.

By opting into our SMS referral program, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may choose not to participate in the program.

Opting Into the SMS Referral Program

By providing your information or responding to a text through one of ReferPro's or our customers', partners', or affiliates' opt-in channels, or by messaging in, you consent to receive referral messages from ReferPro or customers', partners', or affiliates' of ReferPro, Inc. You authorize your opt-in for future text communication from ReferPro, Inc. or the businesses who are using the ReferPro platform. We reserve the right to respond to any messages you send to Referpro, our customers’, partners’, or affiliates’.

Information Usage and Privacy

ReferPro, Inc. will only use your provided information for the purpose of sending you SMS messages related to referral programs from local businesses. ReferPro, Inc. will not sell or distribute your information to any third parties without your consent.

Opting Out

You may opt out of the SMS referral program at any time by replying "STOP" to any SMS message received from ReferPro, Inc. Upon opting out, you will no longer receive SMS messages related to ReferPro, Inc.'s referral programs.

Texting Help

You may text "HELP" to receive assistance or information about the SMS referral program. Our customer support team will respond to your inquiry promptly.

Message and Data Rates

Message and data rates may apply to SMS messages sent and received as part of the referral program, depending on your mobile carrier plan.

Eligibility

Participants must be at least 18 years of age to opt into the SMS referral program. By opting in, you confirm that you meet the eligibility requirements.

Modification of Terms

ReferPro, Inc. reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at office@referpro.co.

By opting into ReferPro, Inc.'s SMS referral program, you acknowledge that you have read and understood these Terms and agree to be bound by them.